The Director of Operations is a senior leader responsible for driving operational strategy, enabling cross-functional excellence, and ensuring scalable business practices across WJ Weiser’s client service divisions. This role provides strategic oversight of core operational functions—including editorial, membership management, and meeting services—and partners across departments to lead continuous improvement, streamline workflows, and advance organizational goals. With a focus on optimizing service delivery and financial performance, the Director of Operations plays a critical role in shaping the company’s growth and long-term success.